Analyst II, Technical Support Specialist

Join the University as an Analyst II, Systems, where you will provide crucial technical support and drive system improvements. Focus on solving complex issues for the university community.

This role emphasizes technical knowledge and problem-solving skills in systems supporting students, staff, and faculty. As an Analyst II, you will contribute to business application projects and facilitate user assistance across the campus. Continuous professional development and strong teamwork are vital for this position.

Key Responsibilities:

• Perform complex troubleshooting of user issues

• Lead projects on business application enhancements

• Deliver technical support to user communities

• Collaborate with teams to foster improvement

• Maintain proactive communication with stakeholders

Requirements:

• Bachelor’s Degree in computer science or a related area

• At least six years of experience in programming

• Familiarity with automation scripting and enterprise applications

• Knowledge of database principles and APIs

• Support for Linux and Windows applications

Leverage your technical expertise as an Analyst II, Systems to empower the University community.
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