HDPE Sales and Service Support Representative

About the Role

• Prepare HDPE and Fusion Service quotations
• Ensure rental equipment and shop fabrication records up to date and billed
• Prepare purchase orders and oversee procurement
• Prepare sales and assembly orders
• Schedule and coordinate mobilization of fusion services
• Maintain records and documents of fabricated fittings and fusion equipment

Whatever your role, you will make a difference here

• Passion for sales and customer satisfaction
• Ability to build relationships by establishing a good first impression and build trust by demonstrating our company values
• Provide a high-level of service and technical support to customers
• A consultative approach to recommend products where needed
• Flexibility to help where needed within the branch
• Ability to understand each customer’s situation
• Ability to work independently and in a team environment

• High School Diploma or equivalent
• Minimum 1+ years’ of related experience
• Good troubleshooting skills
• Had success working in a fast‑paced environment thanks to your ability to prioritize multiple tasks
• Excellent organizational skills, communication skills and attention to detail
• The skills to use of a variety of technology and new computer applications
• A positive attitude and excellent customer service skills
• The ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
• A strong commitment to health and safety
• Field work experience an asset
• Forklift ticket (will provide training)

This is a place where you will be empowered to do your best work.

We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.

• Base Pay: Exact compensation may vary based on skills, experience, and location.
• Market Competitive Compensation
  :
  We reward high-performance, team work, collaboration, and a continuous improvement mindset.
• Employee Incentive (Bonus) Plan
  :
  Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*.
• Retirement Savings Program
  : ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
• Comprehensive Health and Wellness Benefits
  :
  Choose from flexible healthcare coverage designed to support all ages and stages of life.
• Employee Referral Program
  :
  Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus.
• Learning and Development
  :
  Reach your full potential and career aspirations with training and development opportunities.
• Employee Discount Programs
  :
  Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more.
• Other perks include
  :
  Generous vacation/paid time‑off allowance, career advancement opportunities, flexible work arrangements, paid time‑off to volunteer, work boot reimbursement*, education assistance, stability of a three‑generation Canadian‑owned family business, family work atmosphere