Receiver, Retail

We’re a team that puts customers first, invests in our people, and takes pride in being part of the local community. If you’re organized, detail-oriented, and thrive in a fast-moving environment where accuracy really matters – this is a great role for you.

What’s in it for You

• Real opportunities to grow and advance within the company
• Ongoing learning and development opportunities
• Employee discount on retail products after the first three months
• Employee and Family Assistance Program to support your well-being and that of your family
• A team culture built on three core values:
  Customers First, Inspired People, and Community Connection

About the Role

As a Receiver, you’re a central player in keeping our store stocked and our inventory accurate. You’ll be responsible for receiving all inbound products, verifying it against documentation, completing paperwork with precision, and making sure inventory flows smoothly from the loading dock to the shelves.

Accuracy is everything in this role – errors at the receiving stage ripple through inventory counts, purchasing decisions, and customer orders. You’ll work closely with the freight team, Accounts Payable, and the purchasing team, and sales staff to keep communication clear and product moving efficiently.

What You’ll Be Doing

Receiving & Inventory Flow

• Receiving all inbound product, verifying accuracy against packing slips – no inventory is to be received without a packing slip
• Contacting couriers to obtain missing packing slips; forwarding vendor packing slip requests to the purchaser to complete
• Sorting, unpacking, and maintaining the flow of inventory from receiving to store shelves
• Scheduling third-party shipments and coordinating space for incoming product with the freight team and freight team manager
• Completing all receiving paperwork accurately and in a timely manner
• Managing Return to Vendor processes and communicating with vendors as necessary
• Tracking and maintaining special orders with regular communication to the sales team
• Ensuring accuracy of inbound and outbound inter-store transfers within your area of responsibility
• Maintaining clear, proactive communication with Accounts Payable to ensure all paperwork is processed on time
• Working with other store teams on merchandise movement, delivery inquiries, and concerns
• Collaborating with the freight team to coordinate space, timing, and flow of incoming product
• Communicating discrepancies, damages, or missing documentation promptly to the relevant stakeholders

What We’re Looking For

Here’s what will set you up for success in this role:

• Strong attention to detail and organizational skills – sorting material, performing detail counts, and matching paperwork accurately are core to this role
• Excellent listening, communication, and interpersonal skills – you work with multiple teams and need to keep everyone informed
• A proactive, problem-solving mindset – when documentation is missing or a shipment doesn’t add up, you know how to track down the answer
• Ability to perform physical tasks involving stretching, bending, lifting, and carrying 25-50 pounds
• Forklift certification is required within the first 3 months; existing certification or experience with forklifts and power pallet jacks is a strong asset
• Prior retail and receiving experience is an asset