Assistant Retail Store Manager

Lead retail operations at Reitmans in West Oaks Mall, using team coaching and customer experience skills to support store performance.

Reporting to the Store Manager, the Assistant Store Manager helps drive daily operations and motivate the team. You will monitor KPIs, support hiring and training, and maintain an exceptional customer experience. The position also covers inventory, merchandising, scheduling, compliance, and omnichannel initiatives.

• Coach and motivate team members on the sales floor
• Monitor KPIs and recommend actions supporting store goals
• Support hiring, onboarding, training, and performance management
• Manage inventory, compliance, procedures, and daily floor coverage
• Optimize displays and support seamless omnichannel experiences

• Two or more years supervising retail or customer-focused teams
• Strong organization, planning, prioritization, and multitasking skills
• Proven ability to lead teams toward objectives
• Proficiency in POS, ERP, ATS, and Microsoft Office systems
• Flexible evenings, weekends, holidays, lifting, and standing availability

Bring retail leadership, fashion knowledge, and customer-focused execution to Reitmans at West Oaks Mall.