DSW Retail Store Supervisor

Lead customer service and store operations as a full-time Supervisor with Designer Brands Canada’s DSW banner. Coach teams and support sales results.

Reporting to the Store Manager, this Supervisor helps lead an inclusive store environment and diverse customer connections. You will role-model service standards, coach associates, and help achieve in-store sales, web orders, and goals directed by Store Management. Product knowledge, operational excellence, collaboration, and adaptability are central to the work.

• Maximize store business results through exceptional customer experiences
• Maintain product and industry trend knowledge
• Role-model responsive service and compelling merchandise presentation
• Coach associates and provide feedback as directed
• Open and close the store proficiently

• Open, approachable, and outgoing customer-focused attitude
• Excellent customer service and willingness to assist customer needs
• Motivation and drive to achieve results
• Ability to work efficiently in team environments
• Flexibility for closing shifts and weekends

Bring customer service, coaching, product knowledge, and operational focus to DSW’s full-time Supervisor position.