Airport Security Service Delivery Manager

Lead airport security operations at Abbotsford International Airport using KPI management, compliance oversight, and Screening Officer leadership across 24/7 shifts.

Paladin Airport Security Services Ltd. seeks a Service Delivery Manager to oversee screening checkpoints and operational performance. You will identify operational strengths and weaknesses while improving service delivery and efficiency. The position emphasizes stakeholder relationships, workplace inclusion, and accountability for daily results.

• Oversee screening checkpoint operations and compliance
• Achieve daily KPIs and enforce Standard Operating Procedures
• Lead, mentor, and motivate Screening Officers
• Support escalated complaints and security incidents
• Compile detailed security incident reports and timelines

• Three years’ protective service leadership experience
• Bachelor’s degree or qualifying post-secondary and supervisory experience
• Ability to acquire Transportation Security Clearance
• Knowledge of security and employment legislation
• Availability for morning, afternoon, and overnight shifts

Apply operational leadership, stakeholder service, and security compliance expertise as Paladin’s airport screening manager in Abbotsford.