Field Engineer - State of MD

Field Engineer - State of MD

Field Engineer who will work in a rotating on-call schedule covering after hours/weekend calls and occasional overtime hours. This position requires daily travel 3-5 days a week to customer sites typically within 200 miles of the technician’s home base, but includes occasional travel outside of the dedicated area as needed. Technicians will be paid mileage to client sites. The technician should sit within 90 minutes of Harford County, MD as he/she will be covering the state of Maryland.

Travel to other areas in the U.S. is required in this role as well. Typical travel is 40% - 60%. If you are interested in learning more about this Direct Hire opportunity, please submit your resume today.

• Responsible for preventive maintenance as well as monitoring and responding to alert conditions.
• Perform remote diagnostics and interface directly with customers to resolve a variety of technical problems impacting mission-critical recording processes.
• Site installations, follow‑up training with the customer, general system support, and ongoing end‑user training.

• Experience，他 in Call/911 Recorder or VoIP technologies preferred.
• IT troubleshooting experience preferred.
• Applicable experience in more than one of the following areas:
  Windows Server, Unix, Linux, Network Monitoring, Network Management Systems, Telephony, VoIP, Radio Systems, Network/Telephony cabling.
• Must be able to safely lift 50 pounds to chest level and with assistance, install recorder servers in server racks.
• CompTIA A+ or Network+ certification, or the ability to obtain within 90 days of employment.