Help Desk Support

22nd Century Technologies, Incorporated (TSCTI) is a government focused Services and Solutions provider. Appraised at CMMi Level 3, certified as ISO 9001, ISO 20000, and ISO 27001, TSCTI has over 19 years of experience providing solutions and services to various Federal, State, Commercial and Local agencies.

TSCTI has won over 120 Prime Federal Contracts with a mix of 70/30 DoD and Civilian contracts. Our federal client list includes US Air Force, Army, Navy, DLA, DLI, Marine Corps, DIA, FBI, USDA, DOE, DOT, DOL and many other agencies. In addition, we are serving 150+ Prime Contracts with State and Local government in 49 states.

With a D&B Open rating score of 95, we have been successfully serving customers with high customer satisfaction. Our customer focus with motivated employees alone made us grow 300% in the last three years. With this growth we have reached 1200+ workforce across the US Continent and OCONUS, serving our clients with pride. We also have over 50 people supporting mission services in OCONUS in 8 different countries.

With our high employee retention policy, well designed career growth through training and professional development, we were named as Best Software company to work for by Forbes in 2015.

Title: Helpdesk Support
Location: Aberdeen, MD
Client: ATEC
Duration: Full Time

Requirements:

• Interim Secret Active
• Certified from Security Plus CE or A+ CE

Salary range: $48K to $50K + Benefits

Basic Qualifications:

• 2 years of experience with computer technologies, including hardware, network, and software
• 2 years of experience with supporting Wintel and Mac computers
• Knowledge of Microsoft Windows and Mac OS X desktops, notebooks, tablets, peripherals, networking infrastructure, and operations
• Knowledge of basic networking technologies, including LAN, WAN, and wireless
• Knowledge of Microsoft Active Directory, TCP/IP, DNS, Windows, including NetBIOS and WINS, 802.11 wireless, and 802.1x certificate authentication
• Ability to demonstrate a moderately high level expertise in analysis necessary to collect and examine technical data from a variety of sources and to offer solutions
• Ability to be highly proficient in oral and written English
• Operating System Certification (Windows
  10, Server 2012 or Linux)

All your information will be kept confidential according to EEO guidelines.