School Office Receptionist​/Bus Supervisor

Overview

Reporting to the Office Manager, this role is an integral part of the School Office team. Our School Office provides a very busy reception service dealing with a wide variety of enquiries from parents, pupils, colleagues and other internal/external customers.

The successful candidate will be responsible for the day-to-day management of the reception area and will act as the first point of contact for all enquiries via the telephone and face-to-face. On a Monday from 2.30 pm-4.30 pm this role covers the duty of the Bus Supervisor.

This is a team role, and the successful candidate should be willing to work as part of a team and exercise a degree of flexibility as and when required.

The role is part-time, term time, Monday, 8.30 am-4.30 pm (with 1 hour unpaid lunch break), Tuesday-Friday, 8.30 am-1.30 pm, 25 hours per week on a fixed-term contract until June 2027.

Candidates should have a minimum of 3 years office-based experience, be well presented and have confident communication skills with a professional approach and the ability to provide great customer service.

Previous experience working within an education environment is preferred but this is not essential.

• Screening and directing telephone calls, taking messages and ensuring calls are picked up in a timely manner and callers are transferred to the relevant person.
• Provide ad-hoc admin support to our office team; eg assist with photocopying and any other admin tasks which may arise within the Print Room and School Office.
• Meeting, greeting, signing in parents, Governors, visitors, and Contractors to the school.
• On a Monday from 2.30 pm-4.30 pm acting as Bus Supervisor.
• Monitor visitor access to the building and issue visitor passes.
• Interacting with pupils regarding any issues that may arise.
• Updating our attendance database with pupil attendance.
• Liaising with colleagues regarding pupil attendance ensuring all information is recorded accurately.
• Accepting deliveries and informing the relevant colleague.
• Any other ad hoc administrative/project related task as directed by the Line Manager.