KM- CAMHS Outpatient Secretary

An exciting opportunity has arisen within the Child and Adolescent Mental Health Service (CAMHS) in NHS Grampian. We are looking for two enthusiastic, organised and highly motivated Outpatient Secretaries to join our friendly and supportive administration team. Both of these positions are full-time and permanent, worked Monday to Friday within the hours of 9am to 5pm.

CAMHS provides specialist mental health services to children, young people and their families across Grampian. As part of our administration team, you will play a vital role in supporting clinicians and ensuring young people receive timely access to the care and support they need.

Our service operates pan-Grampian, with two main sites based at City Hospital in Aberdeen and the Rowan Centre in Elgin. We are happy for successful candidates to be based at either location, depending on individual preference.

As an Outpatient Secretary, you will provide a high-quality administrative and secretarial service to a large multidisciplinary clinical team, contributing to the smooth and efficient running of the service. This is a varied and rewarding role where no two days are the same.

Key responsibilities include:

• Audio typing and clinical correspondence
• Booking appointments using patient management systems
• Waiting list management
• Supporting a range of clinics, including Choice, Partnership and ADHD clinics
• Managing generic mailboxes and responding to telephone enquiries
• Providing reception cover and general administrative support as required

We are looking for individuals who are motivated, reliable and able to provide excellent support to patients, families and colleagues. You must have strong communication, organisational and IT skills, with the ability to work independently, manage competing priorities and adapt to the changing needs of a busy service. Equally important is the ability to work collaboratively as part of a supportive team environment.

Experience of NHS systems is highly desirable, as you will work daily with systems such as Trak Care and Dragon. However, we are also keen to hear from applicants who can demonstrate strong administrative skills and a willingness to learn.

There may at times be a requirement for the post holder to provide administration support to the Parent and Infant Mental Health Service (PIMHS), particularly during periods of leave. This offers additional variety within the role and the chance to develop wider knowledge and experience across mental health services.

If you enjoy working in a fast-paced environment, take pride in providing excellent administrative support and would like to contribute to improving the experience of children, young people and families accessing mental health services, we would love to hear from you.

If you have any questions for us, or for an informal discussion about these posts, please contact Erin McGregor, erin.mcgregor2t or Sonia Porter sonia.portert

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us ruitmentt.

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

** Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the…