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Patient Administrator

Job in Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: Lancashire Teaching Hospitals NHS Foundation Trust
Full Time position
Listed on 2026-11-04
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 18000 - 24000 GBP Yearly GBP 18000.00 24000.00 YEAR
Job Description & How to Apply Below
Position: Patient Experience Administrator
Detailed job description and main responsibilities

Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.

Communicates with a range of staff, users and visitors to the Trust / Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request.

Organising incoming and outgoing post, referring enquiries to appropriate person if necessary.

Please refer to the attached detailed job description and person specification for the detailed job description and main responsibilities.

Person specification

Qualifications and Education Essential criteria
  • Numeracy and literacy skills
  • Administration skills
Desirable criteria
  • Knowledge of Microsoft Windows applications
Knowledge and Experience Essential criteria
  • Previous experience of working with the public
  • Aware of the concept and application of confidentiality
Desirable criteria
  • Previous experience of working in a health care or related setting

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.

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