Lounge General Manager

Job Description

• Job Title:
  
  Lounge General Manager
• Location:
  
  Northern Lights Lounge, Aberdeen Airport, Dyce, Aberdeen, AB21 7DU
  .
• Up to £38,000.00 Salary + 10% Bonus
• 40 Hours / 5 out of 7days
• Free lunch onsite and Free car park

At the Northern Lights Lounge in Aberdeen Airport
, the details matter; the welcome, the pace of service, the atmosphere, and the quiet confidence that everything is taken care of. We’re looking for a Lounge General Manager who takes real pride in creating that experience every day. You’ll lead from the floor, set the standards, and build a team culture where people feel valued, supported and motivated to deliver their best.

This is a role for a polished operator: someone who can balance guest experience with commercial performance, build a strong relationship with the client, and keep the lounge running smoothly from early starts through to evening peaks.

Because this is an airport-based position, you will also need to meet the airport pass requirements. This includes providing five years of address and employment history and completing a criminal record check (with no criminal convictions).

• Co-ordinate and direct all activities within the Aberdeen Northern Lights Lounge.
• Manage the team to ensure all departments meet financial Quality and Performance Targets.
• Be accountable for services end to end.
• Ensure that costs and expenditure are controlled in line with budget, utilising nominated suppliers and maximising labour productivity in line with the company’s labour productivity models, policies and procedures.
• Attend a monthly financial review with the Regional Account Manager and Account Director
• Continually seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards and ensure that standards across the site are in accordance with the Service Level Agreement in place with the onsite Client.

For a full list of responsibilities please read the attached job description

• Excellent client relationship management
• Operational knowledge, skills and experience in a Hospitality, Restaurant, Multi site operations
• Management of Profit and Loss Accounts and acting on their results
• Management of a team, proven leadership skills
• Excellent communication skills both upwards and downwards, internally and externally
• Resilience to manage multiple tasks and prioritise importance
• Self motivated and have an eye for detail

Working with Sodexo Live! is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply…