Rentals and Service Coordinator

The key responsibilities include, but are not limited to:

• Customer communications (verbal and electronic) ensuring 100% customer satisfaction, including responding quickly and attentively to customer needs
• Developing close customer relationships
• Actively communicating with fellow Departmental members
• Providing support to Sales when required
• Along with Administration Coordinator, generating all relevant paperwork for Rental orders including:
  Workshop instruction, Rental/Sales orders, prepare quotations, raise requisitions.
• Providing cover and support to the department as and when needed
• Liaising with other departments to continuously improve effectiveness and efficiencies
• Monitoring, maintaining and communicating Rental equipment inventories within Hunting. As required, review and request additional equipment to supplement equipment inventory
• Required to participate in the “on call” system and providing on call mobile support responding to urgent client needs

• Educated to degree level or extensive experience in a similar operational role
• Extensive knowledge in equipment offered through the Rentals and Service product line
• Established industry network
• Solid financial awareness with substantial experience in managing a Profit and Loss account
• Excellent working knowledge of Microsoft Office applications
• Knowledge and experience of an ERP system, ideally Microsoft D365
• Health and Safety champion
• Highly proficient in spoken and written English
• Full Driving Licence

• Excellent communication (both written and oral), influencing and interpersonal skills
• Highly professional conduct
• Ability to think strategically and creatively and to successfully mediate and negotiate with individuals and groups internally and externally
• Ability to balance competing priorities, complex situations and tight deadlines
• Strong commercial acumen and financial awareness
• Strong work ethic, motivated, driven and profit orientated
• Skilled in problem solving and action planning
• Ability to build trust and good working relationships with internal and external stakeholders
• Understanding of operational delivery and client requirements
• Must be willing to travel and able to spend time away from home