Assistant Events Manager

Sugar Bird Wines is now looking for an Assistant Events Manager to join our dynamic team with a focus on our In-house events as well as our Corporate and Private Events. The Assistant Events Manager will also be a support to our Events Manager on a daily basis and be a part of the Sugar Bird Wines experience. As a key member of our team, your role will include:

• Collaborate: Working closely with the Events Manager and Owners, you will be an effective and accurate communicator, delivering to deadlines, offering solutions and making key decisions
• Delivery of onsite events: An organised individual with an intuitive nature, the key candidate will pre-empt what’s happening during service, effectively direct the team and have the keenest eye for detail. Ensuring our guests have an amazing time if they’re joining us for an in-house wine tasting or being welcomed by a corporate client hosting an event.
• Deliver Hospitality
  
  Experience:
  
  Welcome and assist customers professionally and with a smile, offering your expertise to make their visit special. Following the event function sheet and delivering to the agreed arrangements in a slick and professional manner, and ensuring the client and their guests receive the experience planned and exceeding their expectations in delivery
• Drive standards: Our candidate will be a great coach and push our teams to excel, delivering on procedural standards and identifying training opportunities and areas for improvement across the business.

• Assisting in the daily operational business of effective team management, property management, customer relations and licence adherence.
• Assisting and supporting in operational delivery whilst running shifts and ensuring the bar and teams succeed in their service delivery consistently:
• Order taking:
  Efficiently and accurately process customer orders, ensuring their preferences are met to perfection.
• Sales Opportunities:
  The bar team effectively sell products to each customer, identifying sales opportunities at every stage
• Handle Card Transactions:
  Handle transactions with precision, maintaining a secure and organised approach.
• Health & Hygiene:
  Maintain a high standard of cleanliness, adhering to health and hygiene protocols to create a safe and inviting environment for our patrons.
• Licensing Laws:
  Uphold strict adherence to licensing laws and regulations at all times, ensuring the responsible and legal service of alcohol.

We're looking for individuals who possess the following qualities:

• Minimum 2 years at Supervisor level in a bar, restaurant, hotel or events background
• 100% Customer-focused and welcoming demeanour
• A passion for hospitality, understanding the business behind it and the KPIs driving it
• Strong attention to detail and precision in experience delivery
• Demonstrable understanding of health and hygiene standards delivery.
• Understanding of licensing laws and responsible alcohol service

Discover the world of wines at Sugar Bird Wines and be a part of something truly exceptional. We can't wait to welcome you aboard!

Job Type: Full-time, Permanent

Salary: £14.63 per hour plus share of tronc

Benefits:

• Company pension
• Employee discount
• Store discount

You must have a valid right to work in the UK Visa and/or be a UK resident.