Senior Compliance Manager - non-food

At , also known as JINGDONG, we are building one of the world's most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity,  operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do:

Joining  means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us.

You'll be joining the  team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Joybuy is 's dedicated retail platform for Europe, offering products across a wide range of categories. Operating across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by , also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable.

If you're ready to make a difference, bring your talent and grow with us. Don't just buy, Joybuy.

You'll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Support compliance and product safety for non-food e-commerce operations, ensuring alignment with business objectives, growth priorities, and risk appetite across current and future markets.

• Support the development of the compliance risk framework, ensuring effective identification, assessment, mitigation, and monitoring of regulatory, operational, and customer risks across the business.
• Partner with senior leaders across Product, Commercial, Operations, Legal, Government Relations and Technology teams to embed compliance and product safety considerations into strategic initiatives, innovation programmes, and market expansion efforts.
• Support resolution of complex, high-impact compliance challenges, balancing regulatory obligations, customer outcomes, and long-term business objectives.
• Identify systemic risks, root causes, and opportunities for simplification and help drive improvements in compliance outcomes.
• Establish metrics and reporting frameworks.
• Support team capability growth.

• 10+ years of experience in non-food product compliance, product safety, regulatory affairs and risk management within complex, fast-paced environments, with demonstrated success navigating evolving regulations, changing business priorities, and high levels of ambiguity.
• Proven ability to define strategy and lead large-scale compliance initiatives from concept through implementation, building scalable mechanisms, operating models, governance frameworks, and technology-enabled solutions that deliver measurable business impact.
• Experience influencing senior leaders and driving alignment across Product, Legal, Operations, Commercial, and Technology teams to solve complex regulatory challenges while balancing customer experience, compliance obligations, and business objectives.
• Demonstrated track record of identifying systemic risks, driving root-cause resolution, and creating durable, scalable solutions that support growth across multiple products, markets, or regions.
• Strong strategic, analytical, and executive communication skills, with experience shaping…