Summer Student Services Coordinator

EF (Education First) is seeking natural‑born leaders to join our summer management teams at our international summer schools across the UK.

We are looking for empathetic, energetic and organised individuals to fill a variety of coordinator and management roles, where you will play a key role in delivering outstanding student experiences.

• Full‑time
• Fixed‑term contracts between June – August 2026
• Schools based in London, Bournemouth, Brighton, Cambridge, Eastbourne, Isle of Wight, Oxford, Torquay and York
• Accommodation and full board provided if necessary

• Residence Coordinator / Manager
• Activities & Events Coordinator / Manager

• Support student wellbeing, welfare and safeguarding at all times
• Act as a trusted point of contact for student queries, concerns and day‑to‑day needs
• Respond calmly and professionally to incidents and emergencies, in line with EF procedures
• Support homesick or vulnerable students and ensure safeguarding concerns are shared with relevant staff
• Delegate tasks, create rotas where applicable and contribute to staff briefings
• Work closely with managers and across departments to ensure clear communication
• Promote a strong “one team” culture across school operations

• Deliver outstanding customer service at all times
• Support arrivals, departures, reception duties and student onboarding
• Maintain accurate records, schedules, attendance logs and reports
• Assist with feedback collection, student satisfaction follow‑ups and general enquiries

• Plan, promote, and deliver engaging activities, events and excursions
• Ensure activities are safe, inclusive, well communicated and delivered to a high standard
• Support large‑scale events and contribute creatively to the overall student experience
• Liaise with suppliers and support logistics for trips and events

• Support the smooth running of student residences, including arrivals, departures, curfews and weekend operations
• Assist with room checks, building standards, safety procedures and fire evacuations
• Handle residence‑related queries, supplier issues and last‑minute changes
• Help maintain a safe, welcoming and well‑organised living environment

• Right to work in the UK upon commencement of your contract
• Highly motivated, energetic and positive
• Empathetic and culturally intelligent
• Excellent communication and customer service skills
• Confident with IT and excel
• Enjoys working in a busy & varied service environment
• Highly organised with attention to detail
• Ability to handle difficult situations with ease, remain calm and positive under pressure
• Flexible attitude to work and creative problem solver
• Secondary language proficiency a plus
• All offers are subject to a clear enhanced background check and two references

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.

Appropriate suitability checks will be required prior to confirmation of appointment.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.