Resident Service Assistant

Resident Services Assistant

Location:

Aberdeen

Salary: £12.71 per hour

Duration:
Temp (Approximately 2 Months with potential for extension)

Hours:

25 Hours per Week (5 Hours per day)

Are you a people person with excellent customer service skills? Do you enjoy a varied role where no two days are the same? We are currently recruiting for a Resident Services Assistant to join a busy and welcoming student accommodation team in Aberdeen.

This is a fantastic opportunity to gain experience within a vibrant residential environment, supporting students and helping to create a positive community atmosphere. Full training will be provided, making this an ideal role for someone with a customer-focused background who enjoys working with people.

As the face of the accommodation, you'll be the first point of contact for residents, visitors and contractors, ensuring a friendly and professional experience at all times.

Your duties will include:

• Managing the front reception desk and welcoming residents and visitors
• Handling incoming parcels, deliveries and post
• Responding to emails and general enquiries
• Providing day-to-day administrative support
• Updating the site's Instagram page with appropriate and engaging content
• Assisting with the planning and delivery of resident events and activities
• Supporting students with general enquiries and directing issues appropriately
• Carrying out ad hoc housekeeping and site support duties
• Helping to maintain a safe, clean and welcoming environment for residents

We're looking for someone who is enthusiastic, organised and enjoys delivering excellent customer service.

Ideally, you'll have:

• Previous experience in customer service, reception, hospitality or administration
• Strong communication and interpersonal skills
• Good IT skills, including Microsoft Office
• The ability to multitask and prioritise effectively
• A proactive and positive attitude
• Confidence working independently and as part of a team
• An interest in social media and community engagement

• £12.71 per hour
• Monday to Friday working pattern
• No weekend working
• Full training provided
• Friendly and supportive team environment
• Immediate start available
• Valuable experience within the student accommodation sector

The Adecco Group UK & Ireland is an Equal Opportunities Employer.