Junior Client & Product Support Specialist
Listed on 2026-10-16
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Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
IDGateway is seeking a Junior Client and Product Support Analyst to act as the primary contact for clients, handling telephone and email support across all products. The role emphasizes client engagement, clear communication, and ensuring issues are understood and being addressed.
You will manage tickets in Jira Service Desk and Confluence, working within a regulated setting to deliver timely resolutions. The role requires excellent customer communication, a proactive, data-driven approach, and
This posting is for the Junior Client & Product Support Specialist role at Valsoft Corporation, based in United Kingdom.
Learn more about the Junior Client & Product Support Specialist role in the description above.
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