Facilities Assistant

Overall Purpose of the Role

To be responsible for delivering the daily operational tasks to ensure a first-class customer experience. The Facilities Assistant will be multi-skilled undertaking a variety of tasks associated with the maintenance of a safe, clean, and hygienic environment.

To be multi-skilled across the 14forty services for flexibility, support, cover and responsibility. Undertaking a comprehensive range of front of house duties including but not limited to;
Cleaning, stock ordering, meeting room checks and set up, event co-ordination, job responses, and fault reporting.

To enhance the customer experience by effectively carrying out a range of business activities and cleaning duties in accordance with the client service level agreement and company standards & procedures. You will support the Soft Services Manager and champion best practice within National Gas in pursuit of continuous improvement.

Key Accountabilities

The Facilities Assistant will be responsible for a professional welcome and to be knowledgeable of the building etiquette, and a full understanding of the services on offer to the customers by undertaking a comprehensive range of duties.

• To maintain a high standard of first-class customer care, providing a welcoming Meet and Greet Service, attending to the needs of the client, customer and the changing needs of the business and environment....