Telecommunications Engineer

Telephony Deployment Engineer - Microsoft Teams

Contract: 3 months

Start Date: ASAP

IR35 Status: Inside IR35

We are seeking an experienced Telephony Engineer with a strong background in delivering and rolling out modern digital telephony solutions, ideally Microsoft Teams Telephony. This role is focused on replacing legacy telephony platforms as part of an analogue‑to‑digital transformation across a large multi‑site estate (100+ sites). You will play a key role in implementing an already established core solution, taking ownership of site‑level design, deployment, and go‑live activities.

• Deliver end-to-end telephony rollouts across multiple sites, primarily using Microsoft Teams Telephony (Direct Routing and/or Operator Connect)
• Support the replacement of legacy/analogue telephony systems with modern digital solutions
• Engage with stakeholders to support delivery, building on existing communications already provided
• Design site‑specific telephony solutions, ensuring alignment with the core architecture
• Lead on‑site build, configuration, implementation, and go‑live activities
• Configure and support Microsoft Teams calling features
• Ensure smooth cutover and transition for end users, minimising disruption
• Troubleshoot voice and connectivity issues
• Maintain clear documentation and provide structured handovers

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

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