Management Officer
Listed on 2026-02-16
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Entertainment & Gaming
Customer Service Rep
Interview Details
Proposed Interview Date: Monday 16 and Tuesday 17 February 2026 (subject to change)
Closing Date: Wednesday 4 February 2026
Contract Type: Permanent or Temporary
Salary: FC6 £ 30,691.29 - £33,732.26
Working Pattern: 18, 22 or 36 Hours per week
Location: Dunfermline – 1 x Full time Permanent and 1 x Part Time Permanent (18 hours)
Kirkcaldy – 1 x Part Time Permanent (22 hours)
Methil – 1 Full Time Temporary (Until end September 2026)
As part of your application, you must provide us with a Supporting Statement which outlines how your skills and experience make you a good candidate for this vacancy. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV.
Job DetailsGood Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect.
We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife, and we work with many different organisations, including tenant’s groups, to try to make that happen.
As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives.
You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements, which also includes supporting local Tenants and Residents groups.
This may require attendance at evening meetings.
You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards.
The PersonIf you meet the essential qualification criteria outlined below, we’d like to hear from you:
- Knowledge of the Scottish Secure and Short Scottish Secure Tenancies and experience of working with a range of Supports available to tenants.
- Experience of partnership working when managing tenancies.
- Commitment to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy.
- Good time management, communications and organisational skills; IT skills are required.
- Education to SCQF level 5 or equivalent and, if not already held, undertaking the SVQ4 in Housing and Homepoint 2 qualifications.
- Role Profile: When preparing your supporting statement, review the role profile and think about how you meet the essential criteria.
- How We Work Matters: Our employees are expected to display and promote certain behaviours in the workplace. See our behaviour framework for more information.
- Employee Benefits: Employees have access to a benefits package that offers discounts on a wide range of products and services.
- Directorate Information: Council Department information.
- Social Media: Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
- Alternative Formats: Job information can be made available in alternative formats. To request, email transact
For further information please contact:
Euan Hannah at
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