Senior​/Customer Service Officer Branch JD-CSOA

Promote and cross-sell retail banking products through proactive business solicitation and relationship building with customers

Provide quality and value‑added services to the customers

Assist in daily branch operations and perform annual review on loan accounts

Maintain awareness of operational risks and adhere to relevant policies and guidelines

Secondary education or above with minimum 3 years of relevant experience

Qualification of HKSI, IIQE and MPF preferred

Candidates with less experience are also welcomed

With Enhanced Competency Framework (ECF) qualification is preferable

The employment is subject to Mandatory Reference Checking Scheme (MRCS) in accordance with the regulatory requirement. For details, please refer to The Hong Kong Association of Banks’ website: https://(Use the "Apply for this Job" box below).-2

Personal data collected will be used for recruitment purpose only and will be treated in accordance with the Bank’s Personal Information Collection Statement, a copy of which has been available in the Bank’s career website.