Senior/Customer Service Officer Branch JD-CSOA
Listed on 2026-06-17
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Finance & Banking
Banking & Finance, Bank Customer Service, Banking Operations, Risk Manager/Analyst
Promote and cross-sell retail banking products through proactive business solicitation and relationship building with customers
Provide quality and value‑added services to the customers
Assist in daily branch operations and perform annual review on loan accounts
Maintain awareness of operational risks and adhere to relevant policies and guidelines
Secondary education or above with minimum 3 years of relevant experience
Qualification of HKSI, IIQE and MPF preferred
Candidates with less experience are also welcomed
With Enhanced Competency Framework (ECF) qualification is preferable
The employment is subject to Mandatory Reference Checking Scheme (MRCS) in accordance with the regulatory requirement. For details, please refer to The Hong Kong Association of Banks’ website: https://(Use the "Apply for this Job" box below).-2
Personal data collected will be used for recruitment purpose only and will be treated in accordance with the Bank’s Personal Information Collection Statement, a copy of which has been available in the Bank’s career website.
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