Paraplanner​/Compliance Oversight

Responsibility:
Responsible for overseeing compliance for the financial services department. Monitoring regulatory developments, industry changes and emerging risk within financial services.

Regulatory Documentation & Reporting:
Assist the management team in evidencing compliance with FCA rules, filing regulatory returns, and preparing documentation for audits or annual reviews.

Record Keeping and Compliance Registers: responsible for ensuring all compliance registers and documents are kept up to date in line with FCA requirements.

Risk & Procedure Support:
Help design, update, and implement internal procedures to reduce business risk and improve customer outcomes.

Training & Record Keeping:
Responsible for the administration of the firm's training and competence scheme by tracking staff completion records.

File Review and Suitability Checks:
Carry out file reviews and suitability checks and provide feedback to Financial Planners.

Project & Team Assistance:
Provide administrative backup during regulatory changes, liaise with third-party compliance consultants, and handle day-to-day queries. Preparing clear, accurate and structured compliance reports for Senior Manager.

Business Assessment Reviews:
Attendance at business assessment reviews with our compliance consultants. Assisting with governance requirements, regulatory interactions and oversight activities.

Suitability Reports – Responsible for preparing suitability reports for Financial Planner. Undertake all research, prepare illustrations and all documentation for signing up new business.

Meeting Attendance – Attendance at client meetings as and when required.

Client Communication
- Handle phone and email inquiries from clients, product providers.

Annual Review Meeting Preparation
- Compile portfolio valuations, annual review packs, and meeting documentation for financial adviser.

Client Portfolio Management:
Update and maintain accurate client records on customer relationship management (CRM) and back-office systems.

Create and maintain accurate client records, investment files, and pension/application paperwork.

Submit and track applications for pensions, investments, and insurance products.

Ensure all paperwork adheres to regulatory standards, data protection rules, and Anti-Money Laundering (AML) requirements.

Gather, verify, and archive required KYC (Know Your Customer) and AML documentation in line with current legislation.

Experience:

Strong administrative background, typically with 3+ years of prior experience in financial services, wealth management, or pensions administration.

Key

Competencies:

High attention to detail, strong organisational and prioritisation skills, and proficiency with IT/CRM systems.

Industry Knowledge:
Good understanding of UK financial regulations (such as FCA rules), investment products, and basic taxation.

Organizational

Skills:

High attention to detail with the ability to manage changing priorities and strict deadlines.

Regulatory Awareness:
Good understanding of financial services legal frameworks and industry standards, SM&CR and Consumer Duty.

Communication:
Strong written and verbal skills for liaising with advisers, clients, and senior management.

IT & Data Literacy:
Competence in using internal database systems, financial tracking software, and Microsoft Office.