SPA Therapist

JOIN OUR 5 STAR SPA TEAM

We are seeking a passionate and professional part time Spa Therapist to deliver exceptional guest experiences through high-quality spa and beauty treatments tailored to individual needs. You will create a relaxing environment, provide personalised care, and confidently promote spa treatments and retail products while maintaining the highest standards of service and professionalism.

• Deliver exceptional five-star guest service in line with hotel standards.
• Create a warm, relaxing, and personalised spa experience for guests.
• Conduct guest consultations and provide tailored treatment recommendations.
• Build positive guest relationships to encourage repeat business and loyalty.

• Perform a range of massage and beauty treatments to a high professional standard.
• Provide aftercare advice and recommend suitable treatments and products.
• Maintain treatment rooms and equipment to spa hygiene and presentation standards.

• Promote spa treatments, packages, and retail products confidently.
• Support reception duties including bookings, enquiries, and payments.
• Maintain accurate guest records and follow spa operational procedures.

• Maintain excellent cleanliness, hygiene, and sanitisation standards.
• Follow all health and safety regulations and spa procedures.

• Passionate about customer service and creating memorable guest experiences.
• Professional, warm, and personable with excellent communication skills.
• Well-organised, flexible, and able to work both independently and within a team.
• Maintains exceptional grooming and presentation standards.

• Previous experience in a similar role within a luxury spa environment.
• NVQ Level 3 in Beauty Therapy (or equivalent) or working towards it.
• Skilled in massage therapies, facials, manicures, and pedicures.
• Flexible to work evenings, weekends, and public holidays as required.

• Competitive hourly rate, based on experience
• Employee discount on dining and stays
• On-site parking
• Complimentary staff meals and uniform
• Monthly Employee of the Month recognition
• Gratuities (shared, monthly through Tronc)
• Comprehensive training and clear opportunities for progression within the department.