Spa Therapist

Company Description

Granite Leisure provides professionally managed leisure club operations for hotels across the UK, including gyms, spa facilities, and swimming pools. The company focuses on high service standards, well-trained staff, and strong customer satisfaction, running each facility as a successful business in its own right. Granite Leisure is experienced in turning around challenging sites by implementing effective systems and bringing in skilled team members with positive, service-oriented attitudes.

The organisation also manages refurbishments and new openings, offering pre-sales and project management support to ensure revenue from day one. Its sub brands, The Granite Swim Academy and Granite Wellness & Spa, add specialist services and income streams for partner hotels.

This is a flexible hours (flexible to start, as it grows, it will progress towards full time) on-site Spa Therapist role based in The Aberdeen Altens Health Club, Cove Bay, Aberdeen. The Spa Therapist will deliver a range of professional spa treatments, including facials, massages, manicures, and pedicures, in line with Granite Leisure standards and hygiene protocols. Day-to-day responsibilities include greeting guests, conducting consultations, recommending appropriate treatments, carrying out treatments, upselling spa products, and maintaining a calm, welcoming environment.

The role involves preparing treatment rooms, managing bookings, supporting spa promotions, and accurately recording services and product sales. The Spa Therapist will also collaborate with the wider leisure team to ensure consistent customer satisfaction and smooth daily spa operations.

• Demonstrated skills in Spa Treatments and Facials, with the ability to deliver safe, effective, and relaxing services.
• Proficiency in beauty therapy, including knowledge of skincare, body treatments, and product use.
• Experience providing Pedicures and related nail care services to professional standards.
• Strong Customer Service skills, with a focus on hospitality, clear communication, and guest confidentiality.
• Relevant professional qualification or certification in beauty therapy/spa therapy.
• Attention to detail, high hygiene standards, and the ability to follow health and safety procedures.
• Ability to work flexible hours, including weekends and evenings, as required by spa operations.
• Previous experience in a hotel spa, leisure club, or wellness environment is an advantage.