Field Care Supervisor Job Aberdeen area,Scotland UK,Healthcare

Hours:

40 Hours per week

We are seeking an experienced and dedicated Field care Supervisor to join our team covering the Renfrewshire and East Renfrewshire area. As a Field care supervisor, you will play a critical role ensuring the delivery of High quality care to our clients.

Principal responsibilities

To carry out Individual Needs Assessments for new and potential customers.
To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
To carry out introductory visits every time a Care Assistant visits a customer for the first time.
To ensure all customer visits are always covered.
To be on-call in case of emergency.
To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care Assistants and the writing of Care & Support Agreements.
To identify suitable Care Assistants to cover for any absences, this may be due to sickness or holiday.
To cover short notice when an existing Care Assistant notifies that they are unable to attend a call.
To facilitate the practical field induction of all new Care Assistants.
To provide and facilitate in-field training as and when appropriate.
To identify any additional training needs of Care Assistants and report accordingly.
To conduct customer reviews and respond to Individual Review Forms completed by Care Assistants as soon as possible.
To urgently report any changes in a Care Assistant’s or customer’s schedule to the Care Coordinator.
To monitor, supervise and mentor all Care Assistants in the field.
To provide support to all Care Assistants in the field.
To monitor all customers for service and Care Assistant satisfaction.
To ensure accuracy and completeness of all documentation held in customers’ homes.
To encourage and identify opportunities for Care Assistants continuing professional development.
To ensure that all written reports and administration is up to date.
To maintain close liaison with both the Care Manager and Care Coordinator.

What we are looking for

Self-motivated, well organised and reliable
Caring and sensitive
Full clean driving licence
Flexible
Committed to maintaining our high standard of care
Must hold SVQ Level 3 in Social Services and Healthcare

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