Relief Practitioner | Care at Home Service

About Us

Aberdeeen Cyrenians have provided front-line services and care in the North East for over 50 years, empowering vulnerable and socially excluded people to overcome their personal challenges, make informed choices and move towards positive outcomes, promoting dignity, inclusiveness and equality throughout communities.

Our organisation exists to support anyone and everyone who is facing difficulty and we provide a wide range of life-changing services including support to people who are homeless or at risk of homelessness, have experienced abuse, are at risk of violence, are at high financial risk, struggling with mental health issues, struggling with substance addiction, social exclusion or involved in the justice system.

You can find out more about our organisation and our impact reac.org

Job title: Relief Support Practitioner | Care at Home Service

Responsible to: Team Leaders and Service Manager

Hours of work: This role offers flexible working, including mornings, evenings and weekends

Salary: £12.60 per hour plus annual leave allowance

Location: Field-based working across all three localities of Aberdeen City (base office is Bridge of Don)

Lead and participate in the provision of a high standard of person-led care and support for service users in their own homes, in line with individual care plans and risk assessments, organisational policies, national standards, codes of practice and legislation.

Communicate effectively with service users, families and multi-disciplinary teams, record appropriate care notes and create a safe, positive and enabling environment.

Our Care at Home team is looking for caring, compassionate and motivated people to join their growing team. The role offers agreed flexibility in your hours of work. We will offer you extensive training to support your development in your role to enable a great sense of job satisfaction.

• To understand the physical, emotional, cultural, and social needs of the service users, including a wide range of needs, illnesses and disabilities
• To provide a wide range of domiciliary care including personal and continence care, managing medication, household tasks and meal preparation as agreed in individual care plans
• An understanding of palliative and end-of-life care
• An understanding of working with vulnerable elderly people
• Working to a person-centred and enabling approach
• To observe and promote the service user’s choice, independence, dignity, privacy, fulfilment and other rights
• To actively support other Support Practitioners
• To undertake the tasks detailed in the service user’s care and support plan using trauma-informed practices
• To encourage the independence and motivation of the service user and foster improved levels of self-sufficiency
• To provide input into the care and support plans alongside the service user
• To use manual handling equipment safely and correctly
• To take responsibility for the safe handling of property and equipment belonging to the service user
• To establish and maintain good communication and develop effective working relationships with service users, families and multi-disciplinary teams
• To ensure as safe as possible the living environment for the service user, whilst respecting the service user’s choice and rights

• A minimum qualification of N/SVQ3 in Adult Health and Social Care, or equivalent professional qualification (nursing etc) (or equivalent professional experience and a willingness to work towards SVQ3)
• Literacy and numeracy at a level to maintain all the appropriate paperwork and report writing.
• Able to use a smartphone app and computer applications such as Word
• Proven track record in a similar role

• Maintenance of records – Utilisation of PASS to record all information in relation to Service User Case Management
• Team meeting attendance
• Office 365 and IT Platforms

• Working to the appropriate Care Inspectorate standards
• Working to the appropriate Scottish Social Services Council standards
• Working to the appropriate Office of the Scottish Charity Regulator standards
• Working to the appropriate Aberdeen Cyrenians standards and working in partnership…