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Service Desk Analyst: Automate & Resolve IT Issues
Job in
Aberdeen City, Aberdeen, Aberdeen City Area, AB10 1FX, Scotland, UK
Listed on 2025-12-30
Listing for:
Ampstek
Full Time
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A technology services provider in the United Kingdom seeks a Service Desk Analyst to manage Service Desk activities and ensure effective ticket handling. The ideal candidate will have excellent communication skills, strong knowledge of ITSM tools like Service Now, and expertise in troubleshooting technical issues, including O365 administration and network troubleshooting. This full-time position requires a mid-senior level professional who can contribute to service-level agreements and enhance service delivery.
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