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AI Platform Support & Reliability Engineer

Job in Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: Crescendo
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Cloud Computing
Job Description & How to Apply Below
A progressive technology company in the UK is looking for an AI Platform Support Specialist to optimize and maintain the reliability of customer-facing AI systems. You will act as a key interface between production systems and partner environments, resolving escalations and diagnosing issues. The ideal candidate has three or more years of SaaS platform support experience, strong analytical skills, and familiarity with tools like Zendesk.

This remote role offers competitive benefits and emphasizes a people-first culture.
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