Senior Engineer, Security Automation

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Join the team as Twilio’s next Security Engineer, Security Automation on Twilio’s Information Security Team.

This position is needed to assist Twilio’s Information Security Team operate more efficiently by improving and automating our critical security workflows.

As a Security Engineer, Security Automation on this team, you will participate in all phases of the software development life cycle which includes requirements gathering with security teams, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. You will own, operate and maintain automated workflows that support various security programs including but not limited to cloud security, product security, Governance, Risk & Compliance (GRC) and enterprise security, employing Agile methodologies to continuously deliver value to our partners.

• Develop and implement automated security solutions to protect Twilio's Cloud and Enterprise infrastructure
• Collaborate with cross-functional teams to identify security needs and deliver solutions that meet those needs
• Contribute significantly to defining our security automation roadmap and priorities, balancing both near-term and long-term business impact with technical considerations.
• Take ownership of maintaining the operational health of existing tools and processes, ensuring they continue to meet key SLOs and KPIs
• Support on-call operations for tools and technologies owned by the team
• Create and maintain detailed documentation of security processes, procedures, and systems
• Stay up-to-date on industry trends and best practices in security automation and integration and apply them to Twilio’s systems

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.

We are always looking for people who will bring something new to the table!

Required:

• Minimum of five (5) years total experience as a software engineer developing internal tools and automating workflows
• Proficiency in development and testing in Python or other scripting languages
• Solid understanding of software security principles and secure coding practices
• Strong problem solving skills, communication skills, teamwork, and iteration on feedback
• Experience with deployment and configuration management frameworks such as Terraform (IaC); with CI/CD systems such as Build Kite; and with containers and container management systems such as Kubernetes

Desired:

• Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices
• Experience building a security automation framework to support rapid delivery of automated solutions
• Experience/passion for building or using AI/ML models to automate complex processes

This role will be remote, and based in the UK.

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off,…