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Global Service Delivery Lead - ITIL & Multi
Job in
Aberdeen City, Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listed on 2026-07-09
Listing for:
Sword Group
Contract
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, IT Support
Job Description & How to Apply Below
Location: Aberdeen City
Sword Group in Aberdeen City is seeking a Service Delivery Manager to improve service delivery and ensure adherence to KPIs and SLAs. The role involves leading a team to enhance service management processes in a diverse environment.
Ideal candidates will have ITIL qualifications and experience in service management roles, with a focus on building customer relationships. The position offers flexible working and a comprehensive benefits package including personal development opportunities.
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