Mobile Application Specialist

Role Overview

Join Sword Group as a Mobile Applications Specialist and play a key role in supporting the digital tools that enable frontline teams to safely and efficiently manage critical infrastructure. Working within a collaborative environment, you'll become the subject matter expert for enterprise mobile applications, ensuring they continue to deliver value across field operations.

Configure, test and support application enhancements, releases and upgrades. Investigate, troubleshoot and resolve complex application issues, working alongside internal support teams and external vendors where required. Support the continuous improvement of mobile applications through user feedback and operational insight.

This is an opportunity to make a real impact by driving user adoption, improving operational processes and helping shape the future of enterprise mobile technology within a business that values innovation, collaboration and continuous improvement.

• Significant experience supporting enterprise mobile applications within complex business environments.
• Experience working with IBM Maximo Mobile and/or IBM Maximo Application Suite (MAS).
• Understanding of Enterprise Asset Management (EAM) processes and field operations.
• Experience supporting mobile work forces within utilities, energy, infrastructure or other asset-intensive industries.
• Knowledge of enterprise application integrations, REST APIs and data flows.
• Experience supporting application testing, releases and change management activities.
• Strong stakeholder management skills with the ability to engage both technical and non-technical audiences.
• Excellent analytical and problem-solving skills with a proactive approach to identifying improvements.
• Customer-focused with a collaborative approach to delivering business value.