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IT Service Delivery & Improvement Lead

Job in Aberdeen City, Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: Sword Group
Full Time position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Consultant, Change Management, IT Project Manager
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Aberdeen City

Sword Group is seeking an experienced Service Delivery and Service Improvement professional to own performance, stability and continuous enhancement of IT services across the organisation. You will drive service excellence through delivery management, monitoring, incident handling and supplier governance.

Working with business and IT teams, you will identify improvements, manage risk and support transitions of new or changed services into live operation.

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