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Onsite IT Service Desk Analyst (L1) – ITIL Certified

Job in Aberdeen City, Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: Technopride Ltd
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below
Location: Aberdeen City

Techno pride Ltd in Aberdeen, United Kingdom, is seeking a Service Desk Analyst L1 to provide first-line IT support on-site. The role requires a graduate with 3+ years of UK service desk experience, strong English communication, and ITIL certification.

You will handle incidents, service requests, and daily reports, while collaborating with the Service Manager to improve processes and automation. Responsibilities include AD management, Microsoft 365 support, network troubleshooting, and using

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