Infrastructure Engineer

Join a people-centred technology team that thrives on innovation, collaboration and delivering meaningful outcomes. We’re looking for a talented and motivated Infrastructure Engineer to join a global IT&S team, supporting business operations across multiple locations. This is a broad and rewarding role where you will be responsible for the support, maintenance, development and continuous improvement of the organisation’s infrastructure environment, ensuring systems remain secure, resilient and aligned to business needs.

You will play a key role in infrastructure operations, cloud services, cyber security response, disaster recovery, and ongoing technology enhancement initiatives.

Location:Aberdeen preferred, Remote will be considered for the right candidate

Contract Type
:
Permanent or Contract considered

• Provide infrastructure support across global operations, ensuring excellent customer service at all times
• Support and troubleshoot server, network and endpoint technologies across the business
• Investigate, manage and resolve infrastructure incidents, escalating where appropriate
• Maintain and support a portfolio of on-premises and cloud-based infrastructure services
• Monitor, identify and respond to cyber security threats and incidents
• Ensure operating systems, applications and endpoint devices are maintained with appropriate updates and security patches
• Support physical servers, storage platforms, virtual environments and cloud technologies
• Ensure backup, recovery, data retention and disaster recovery solutions are maintained and regularly tested
• Manage software licensing and compliance requirements
• Provide technical support across infrastructure, cyber security and operational technology (OT) environments
• Ensure all activities are conducted in accordance with IT&S security policies and standards
• Contribute to the ongoing evolution of the IT&S technology strategy
• Assess, recommend and implement infrastructure solutions aligned with business requirements and industry best practice
• Identify opportunities to improve infrastructure performance, security and operational efficiency
• Build effective working relationships with internal users, technical teams and third-party vendors
• Provide regular progress updates and communicate risks, issues and recommendations to management
• Escalate critical issues that may impact business operations
• Maintain accurate records within the IT Service Management system
• Ensure service requests and incidents are managed within agreed SLAs
• Follow all company policies, procedures and QHS&E requirements
• Contribute to quality, safety and environmental improvement initiatives

• Proven experience in an Infrastructure Engineer, Systems Engineer or similar role
• Strong background supporting enterprise infrastructure environments across cloud and on-premises platforms

Technical experience covering:

• Windows Server
• Active Directory, Entra  Group Policy
• Microsoft 365
• Azure Infrastructure and Enterprise Applications
• VMware, Hyper‑V and ideally Nutanix
• Backup, recovery and disaster recovery solutions, including Dell technologies
• Endpoint management and patching tools including SCCM/MECM
• Networking technologies including LAN, WAN, TCP/IP, switching, routing and firewalls
• Cyber security monitoring, hardening and incident response
• CIS hardening standards and GPO implementation

You’ll also bring:

• Strong troubleshooting and problem-solving skills
• The ability to manage multiple priorities in a fast‑paced operational environment
• Excellent communication and stakeholder management skills
• VMware ESXi to Nutanix migration experience
• Exposure to OT environments
• Microsoft, VMware, Nutanix, Azure or Cyber Security certifications
• Experience with in energy, engineering, industrial or global enterprise organisations
• Knowledge of security frameworks, compliance and governance best practices

Technology is constantly evolving, and so are we.

Since our beginnings as a managed IT services provider, prosource.it has grown alongside the organisations we support, adapting to changing technologies and business needs. Today, we deliver a broad range of technology and business services that help clients plan,…