AI & Automation Engineer Job Aberdeen area,Aberdeen City Scotland UK,IT/Tech

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

Sword is on an exciting growth journey, scaling our Data, Analytics, AI and Automation capabilities to meet growing demand for practical, outcome-focused transformation. As we evolve, we are investing in people who can turn innovation into real results for our customers.

This role is central to that journey. As organisations adopt AI and automation in secure, scalable, and valuable ways, we need hands-on engineers who can design and deliver solutions that improve processes, productivity, and user experience.

Working primarily across Power Platform, Microsoft 365, Copilot Studio, and Azure services, you will support the full delivery lifecycle from discovery and build through to testing, deployment, and early-life support. You will help clients turn requirements into secure, scalable solutions that deliver measurable value.

It is a great opportunity for someone who enjoys solving real business problems with technology, working closely with clients and colleagues, and helping shape a growing capability within Sword.

About the role:

As an AI & Automation Engineer, you will deliver client solutions using Microsoft technologies, with a strong focus on Power Platform, Microsoft 365 integration, Copilot Studio, and Azure-enabled services. You will play a hands-on role in building, testing, deploying, and supporting solutions that meet client needs and align with technical and governance standards.

You will work with clients, consultants, architects, and specialists to shape requirements, support solution design, and deliver production-ready outcomes. The role suits someone who is comfortable moving between workshops, build activity, troubleshooting, and continuous improvement.

This role offers the chance to apply emerging AI and automation capabilities in a practical way, helping clients adopt solutions that are valuable, secure, and sustainable.

Success in this role will include:

Deliver secure, scalable automation and AI solutions into production
Turn business needs into practical applications, workflows, and integrations
Work effectively with clients and internal teams across the delivery lifecycle
Contribute reusable patterns, documentation, and continuous improvement
Support adoption and value realisation from delivered solutions

Areas of Accountability, Responsibility and Competence Level:

Build, test, and deploy automation and AI-enabled solutions for clients
Work with stakeholders to understand processes, requirements, and improvement opportunities
Turn requirements into workflows, integrations, and technical configurations
Develop solutions using Power Automate, Power Apps, Dataverse, Copilot Studio, and Azure services
Integrate solutions with Microsoft 365, APIs, line-of-business systems, and data platforms
Apply good practice across testing, documentation, optimisation, support, and releases
Support discovery sessions, workshops, and solution reviews
Build in line with governance, security, compliance, and responsible AI standards
Troubleshoot issues, support live solutions, and identify enhancements
Collaborate with architects, consultants, data specialists, and project teams

Essential experience and skills

Hands-on experience with Power Platform, including Power Automate, Power Apps, and Dataverse
Experience delivering automation across business or operational processes
Experience building and supporting end-to-end solutions, from requirements to deployment
Experience integrating applications and workflows using APIs, connectors, Microsoft 365, and enterprise systems
Strong communication and stakeholder engagement skills
Good understanding of testing, troubleshooting, documentation, and release practices
Awareness of governance, security, environment management, and compliance in enterprise delivery
Experience working with cross-functional teams to deliver high-quality outcomes

Desirable experience

Experience with Copilot Studio or similar conversational or agent-based AI technologies
Understanding of LLM capabilities, prompt design, and enterprise AI use cases
Awareness of Azure AI Foundry and the…