Junior Systems Analyst; ERP & Business

Junior Systems Analyst (ERP & Business Applications)

Bridge of Don, Aberdeen AB23 8GD
, UK

Junior Systems Analyst (ERP & Business Applications)

Date posted:
September 21, 2026

Permanent

Full-time

Dor Suite is investing in a single company-wide system (one-Suite), a new reporting platform (i-Suite), and a customer self-service portal (c-Suite) to modernise how we operate. AI sits at the core of how we're building these: we use AI in our own development work every day, and our ambition is to be at the forefront of AI-enabled technology in our industry.

The Systems department sits at the centre of all of this. We need a capable, curious junior analyst to support the team, keep our day-to-day applications and IT running smoothly, and grow into a systems specialist.

This is a graduate or early-career role. You don't need to have done it before — you need to be organised, comfortable with data and technology, and interested in how a business runs.

• Provide first-line support for our ERP and business applications: log, triage and resolve user issues, and elevate to the Systems Manager or vendors where needed
• Help test new system features and builds — write test cases, run them, record defects and confirm fixes
• Support the ERP replacement programme: data mapping and migration checks, dual-running reconciliation, cutover prep
• Build and maintain reports and dashboards in i-Suite for order intake, operations, safety and other business reporting
• Write and keep up to date user guides, process documentation and knowledge-base articles
• Deliver user training and floor-walking during rollouts
• Look for small process and AI automation improvements and help embed them

• Housekeeping of Microsoft 365 accounts, licences, groups and permissions
• Work with and help manage our outsourced IT provider: raise and track tickets, chase resolutions, and act as the day-to-day point of contact
• Manage starters and leavers end to end — accounts, access, equipment and handovers — so people are productive from day one and offboarded cleanly
• Plan and track hardware requirements: laptops, mobiles, peripherals, replacement cycles and stock

• Degree, apprenticeship or equivalent experience in IT, business information systems, data or a related field
• Genuine interest in AI tools and how they can be applied to real business problems
• Logical, methodical approach to problem-solving and a good eye for detail
  
  Clear communicator, able to explain systems to non-technical colleagues
• Organised: can juggle a support queue alongside project work
• Exposure to an ERP or CRM (any platform), Salesforce, or SQL/Power BI
• Microsoft 365 administration or Power Platform
• Basic understanding of business processes — order-to-cash, purchasing, stock, scheduling
• Experience in manufacturing, construction or a similar operational environment
• Experience working with a managed IT service provider