MSP Service Desk Lead - Manage Engineers
Listed on 2026-10-12
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Proactive Appointments is seeking a Service Desk Manager to lead a busy MSP service desk, developing the team of 6-8 engineers and delivering high-quality IT support, SLA/KPI performance and continual service improvement.
You will drive service delivery, manage escalations, ensure strong ticket quality and ITIL practices, and work closely with technical and account teams in a customer-focused, collaborative culture.
This role, MSP Service Desk Lead
- Manage 6-8 Engineers at Proactive Appointments, could be your next move.
We are looking to fill the MSP Service Desk Lead
- Manage 6-8 Engineers position at Proactive Appointments in United Kingdom.
The MSP Service Desk Lead
- Manage 6-8 Engineers role at Proactive Appointments is now open for applications in United Kingdom.
Join us at Proactive Appointments as our next MSP Service Desk Lead
- Manage 6-8 Engineers in United Kingdom.
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