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Senior Technical Support Team Lead: Networking & SaaS

Job in Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: NICE (New Independent Conference Experts) Ltd.
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR

Job Description & How to Apply Below

NiCE Ltd. in the United Kingdom is seeking a Team Lead, Technical Support to own and drive expert technical assistance for customers, resolving complex issues across SaaS, networking, and voice technologies.

You will coordinate cross-functional response efforts and ensure timely escalation when needed. You will mentor colleagues, analyse root causes, document knowledge content, and drive improvements to processes and SLAs.

We invite applications for the Senior Technical Support Team Lead:
Networking & SaaS position located in United Kingdom.

We are looking to fill the Senior Technical Support Team Lead:
Networking & SaaS position at NICE (New Independent Conference Experts) Ltd. in United Kingdom.

The Senior Technical Support Team Lead:
Networking & SaaS role at NICE (New Independent Conference Experts) Ltd. is now open for applications in United Kingdom.

Join us at NICE (New Independent Conference Experts) Ltd. as our next Senior Technical Support Team Lead:
Networking & SaaS in United Kingdom.

Position Requirements

10+ Years work experience
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