Commercial Lines Account Manager

Careers At Patriot Growth Insurance Services and Partner Agencies

Current job opportunities are posted here as they become available.

Western Agency is the largest independent property and casualty (P&C) insurance agency in the North Dakota and South Dakota region. Founded in 1976, Western has 10 offices offering insurance coverage and providing risk management strategies to trusted clients in the farm ranch, crop and agricultural sector, as well as the business communities including contractors, oil & gas, trucking, construction, habitational and others.

Western Agency Inc is a partner agency of Patriot Growth Insurance Services, a privately held national insurance services broker ranked 24 th largest broker in the U.S. as of December 2024.

Our agency is seeking a dedicated and detail-oriented insurance professional with a strong background in commercial insurance and exceptional customer service skills, to join our team as a Commercial Lines Insurance Account Manager. In this role, you will be responsible for managing a portfolio of accounts and ensuring their insurance needs are met. This will include handling policy renewals, processing policy changes, and addressing client inquiries and concerns in a timely and professional manner.

If you thrive in a fast-paced environment and are passionate about delivering outstanding client service, then we want to speak with you!

This is a full-time position working in our office located in Minot, ND.

• Handle all incoming insurance service requests from current clients, including renewals, policies changes and other inquiries with superb customer service
• Review current clients’ existing account activities while seeking available discounts and making impactful coverage recommendations
• Review and evaluate current coverage limits to ensure each client is properly insured
• Provide re-quote and remarket services to clients for insurance products as needed or requested by the client
• Provide sales support to our Sales Agents and help other members of your team as needed
• Build and maintain effective relationships with underwriters and client personnel
• Ensure all client documents are properly input into the agency database
• Stay current and commit to continued learning on all relevant matters in the insurance industry

• A Bachelor of Science degree is preferred; A High school diploma or its equivalent is required
• 2+ years of relevant work experience in the insurance industry
• Prior experience in Property & Casualty (P&C) Insurance
• An active P&C insurance license required
• Working knowledge of Applied Epic or other relevant agency management systems
• Proficient in use of Microsoft Outlook Suite tools, including Excel
• Excellent interpersonal and communication skills (bother oral and written)
• Strong organizational skills and works well in a collaborative environment
• Ability to self-manage workload and meet deadlines independently
• Authorized to work in the U.S. without sponsorship now and in the future

Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies.

Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

We offer you the opportunity to be a part of one of the fastest-growing insurance companies since its inception. We strive to create a flexible and…