Operations Supervisor - Industrial Projects

Role Overview

The Operations Supervisor – Industrial Projects is responsible for leading and coordinating the operational delivery, performance, and development of the Export/Import teams and a Pricing team within the Aberdeen IP function. The role ensures the safe, compliant, and efficient execution of project logistics and general cargo movements, supporting complex, time‑critical shipments primarily within the oil & gas and energy sectors.

• Manage daily operations across Export/Import and Pricing teams, ensuring high performance and meeting project deadlines.
• Oversee end‑to‑end delivery of complex shipments (OOG, breakbulk, multimodal).
• Ensure full compliance with SOPs, regulatory requirements, and safety standards.
• Resolve operational challenges relating to routing, documentation, transport, and delays.
• Coordinate closely with warehouse, carriers, overseas offices, and internal teams.
• Act as a senior contact for key customers, supporting service delivery and issue resolution.
• Collaborate with Commercial and BD teams to deliver competitive, operationally viable solutions.
• Monitor KPIs, financial performance, costing accuracy, and cost control initiatives.
• Drive continuous improvement and maintain high data quality standards (Cargo Wise).
• Lead, coach, and develop team members, promoting accountability and a high‑performance culture.

• Strong experience in Project Logistics / Industrial Projects (OOG, breakbulk, multimodal).
• Background in freight forwarding, ideally within oil & gas / energy.
• Commercial awareness including pricing, cost drivers, and margin control.
• Knowledge of compliance (customs, DG, aviation security) and Cargo Wise systems.
• Proven leadership, problem‑solving, and stakeholder management skills.
• Ability to prioritise and perform in a fast‑paced, operational environment.

• A competitive salary.
• Generous holiday entitlement.
• Pension scheme which includes life assurance.
• Access to professional employee assistance and wellbeing programme.
• A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts.
• Training and Development opportunities with a strong focus on internal promotion.

37.5 hours per week.

Head of IP Operations UK.

All applicants will be required to provide a full five‑year employment history and to undergo a Criminal Record Check.

We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.