Operations Support, Supply Chain​/Logistics

Hours of Work: 40 hours per week, Monday - Friday 0800 - 1700

• Provide day to day operational support to Operations and Site Supervisors across Aberdeen and Peterhead.
• Act as the operational link between the OCC and Quayside Team, expediting issues and ensuring actions are progressed to resolution.
• Monitor general base cargo flow and identify emerging constraints or potential impacts to vessel operations.
• Engage with OCC regarding breaks, stand downs and changes to operational activity to support effective resource coordination. Cargo, Vessel and Loadout Support
• Manage and record late cargo, providing timely feedback to customers and relevant stakeholders.
• Communicate operational delays and changes to all relevant parties, ensuring information is clear, accurate and timely.
• Monitor and
  ** escalate
  * * base cargo issues, including cargo availability, receipt, unloading and onward movement.
• Query delays relating to vessel readiness, cargo receipt and unloading, ensuring issues are resolved and recorded.
• Review, record and assist in resolving load list and manifest issues, escalating discrepancies to the appropriate team.

• Expedite communication between OCC, Shipping, Quayside, Transport, suppliers and customers where operational issues require coordination.
• Develop and maintain effective working relationships with customers, suppliers and internal stakeholders.
• Ensure relevant stakeholders receive timely information when operational commitments, cargo movements or vessel schedules are at risk.
• Maintain accurate and auditable records of significant operational issues, delays, actions and outcomes.

• Strong communication and interpersonal skills, with a customer focused approach.
• Good understanding of logistics and base operations.
• Ability to coordinate multiple priorities, work under pressure and adapt to changing operational demands.
• Proactive problem-solving skills, with the ability to identify risks,
  ** escalate
  * * issues and drive resolution.
• Strong organisation, time management and attention to detail.
• Working knowledge of Microsoft Office, particularly Excel, and accurate record keeping.
• Ability to work independently with limited supervision.
• Awareness of unconscious bias.

• Previous logistics, quayside, shipping or operations experience
• Experience of working with customers, suppliers and multiple operational stakeholders