Operational Technical Services Lead

Role Overview

We are seeking an experienced Operational Technical Services Lead to oversee technical building services across multiple sites, ensuring compliance, performance, and high service standards.

• Lead delivery of M&E, HVAC, and BMS services across multiple sites
• Manage PPM and reactive maintenance
• Ensure health & safety and statutory compliance
• Oversee engineering teams and contractors
• Monitor KPIs, SLAs, and service performance
• Act as key contact for clients and stakeholders
• Drive innovation, sustainability, and operational efficiency initiatives
• Assist with lifecycle planning and capital replacement programs
• Provide technical guidance during project works and minor upgrades.
• Support budgeting, cost control, and improvements

• Experience in FM or technical services
• Strong M&E, HVAC, and compliance knowledge
• Proven team and contractor management skills
• Strong communication and problem-solving ability

• Engineering qualification (HNC/HND or equivalent preferred)
• IOSH Managing/NEBOSH advantageous

• Competitive salary + overtime
• Pension scheme
• Training and development
• Company uniform, tools & PPE
• Meal allowance

• Site travel required
• On-call rota participation
• Occasional out of hours working may be required

• Free meals
• Free on-site gym
• Onsite free car parking
• Electric vehicle charging points
• Contributory pension scheme
• Grow your career with our Career Pathways and My Learning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia,  and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!