Branch Supervisor

Dron & Dickson are looking for a Branch Supervisor to support the Branch Manager and oversee the day‑to‑day running of the Sales Coordinator team. This role combines operational leadership with hands‑on sales support, ensuring efficient processes, strong team performance, and high levels of customer service.

Location: Aberdeen

Department: Wholesale

Type: Full Time

Reporting to: Branch Manager

• Lead and manage the Sales Coordinator team to ensure efficient day‑to‑day operations
• Support the Branch Manager with stock control, aged stock and aged debt management
• Assist in preparing and submitting tender documents
• Oversee procurement for key product lines to maintain optimal stock levels
• Train and mentor new team members on systems and processes
• Support performance reviews and team development
• Approve invoices and stock adjustments within delegated authority
• Attend meetings on behalf of the Branch Manager when required

• Assist with quotation and purchase order approvals in line with delegated authority
• Ensure timely and accurate processing of quotations, sales orders and purchase orders
• Follow up on quotations to maximise conversion and maintain competitiveness
• Manage customer and supplier returns and non‑conformances in line with procedures
• Support Business Development Managers as required
• Maintain strong communication with customers, suppliers and internal teams
• Contribute to continuous improvement of systems and processes

• Comply with all company policies and procedures within the integrated management system
• Support a safe working environment and meet all health and safety requirements
• Act with integrity and ensure all required training is completed

• Previous experience in a supervisory or team lead role
• Strong communication and interpersonal skills
• Good organisational and time management abilities
• Customer‑focused with a proactive approach
• Confident using systems and standard IT packages
• Able to work under pressure and manage competing priorities
• Leadership capability with a focus on team development
• Problem‑solving mindset with a focus on delivering results

This is a varied role with opportunity to develop within a supportive and fast‑paced environment. Some travel and networking may be required.