Delivery Supervisor

Responsibilities

• We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
• Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
• Ensure important management information is communicated out to all relevant team members.
• Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
• Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
• Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.

• Experience of supervising a small to medium sized team, in either warehouse or transport.
• Experience of working in a customer focused environment.
• Management CPC would be advantageous.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself  short, we’re a place where Everyone’s Welcome.

We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact

Please note:

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.