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Scheduling & Optimisation Lead
Job in
Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listed on 2026-08-28
Listing for:
M&G
Full Time
position Listed on 2026-08-28
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
M&G Life is seeking a Scheduling & Real-Time Optimisation Manager to lead a high-performing resource planning function across contact channels and support services. You will translate forecasts into executable, real-time schedules and steer intraday performance with data-driven judgment, impacting service levels, costs, and colleague experience.
The role sits at the intersection of strategic planning and operations, requiring strong leadership, analytical skills, and an ability to influence
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