Group Director, Corporate Services Group

[What the role is]

Reporting to the Chief Executive Officer, the Group Director, Corporate Services Group is a key member of HSA's senior leadership team. The role supports the CEO in shaping HSA's strategic direction and leads the formulation and implementation of policies, programmes and initiatives that strengthen resource sustainability, corporate governance and organisational effectiveness.

The role provides strategic leadership and stewardship across the full spectrum of key corporate services - spanning people and culture; finance and procurement; communications and service quality; legal; compliance and data governance; information management and technology; enterprise risk, emergency preparedness and workplace safety; and infrastructure and sustainability - to enable HSA to operate effectively, securely, resiliently and sustainably, and transform them from predominantly transactional support functions into strategic enterprise enablers.

Key current priorities include overseeing the planning, development and delivery of HSA's new building, including organisational readiness and transition to the new premises; and ensuring that all corporate work streams in support of the Regulatory Transformation Review exercise - which seeks to consolidate health regulatory and enforcement functions under HSA - are well-governed, seamlessly executed and effectively managed.

The Group Director, Corporate Services Group advises and supports the CEO, HSA Board and senior management, and serves as a key interface with the Ministry of Health and other central agencies on corporate policy, governance and resourcing matters. Leading a multidisciplinary Corporate Services team, the Group Director develops its capabilities and balances competing priorities across HSA within available financial, manpower and infrastructure resources.

The Group Director provides enterprise-wide leadership across the following key areas of responsibility:

• Lead HSA's financial planning, budgeting and longer-term resource sustainability.
• Ensure strong financial controls and Government compliance.
• Develop options for enterprise resource allocation and advise the CE on significant trade-offs.
• Strengthen costing, financial analytics and resource transparency to support decision-making.

• Provide strategic leadership over procurement, sourcing, contracts and vendor management.
• Promote innovative procurement approaches while maintaining fairness, transparency and governance.
• Strengthen strategic supplier and contract-management capability.

• Lead HSA's facilities and infrastructure strategy.
• Provide executive leadership for the new HSA building and other major infrastructure programmes.
• Ensure infrastructure design supports future operating models, technology, resilience and sustainability.

• Lead enterprise information-management strategy and corporate digital platforms.
• Drive digitalisation, automation and appropriate AI adoption within corporate functions.
• Ensure technology investment produces demonstrable improvements in productivity and user experience.
• Work with technology and cybersecurity partners to ensure resilience and compliance.

• Establish strong corporate governance, compliance and assurance systems.
• Oversee corporate legal support and legal-risk management.
• Ensure contracts, agreements and organisational decisions appropriately protect HSA's interests.
• Escalate material governance or legal risks independently to the CEO.

• Own HSA's enterprise-risk methodology, governance, reporting and assurance framework.
• Ensure material risks and emerging issues are systematically identified and escalated.
• Establish business-continuity and resilience standards.

• Lead corporate reputation, media and internal communications.
• Strengthen HSA's service-quality framework and stakeholder experience.
• Ensure feedback and service data translate into organisational improvements.
• Coordinate communications during major incidents with the relevant professional leaders.
• Ensure feedback and service data translate into organisational improvements.
• Coordinate communications during major incidents with the relevant professional leaders.

• Simplify, standardise and automate common processes.
• Establish…