Bodyshop Manager

As an experienced Bodyshop Manager
, you'll already understand that successful accident repair centres are built on strong leadership, efficient processes and motivated teams.

At The Vella Group, we're committed to providing our leaders with the tools, support and autonomy they need to succeed. We continue to invest in our repair centres, technology, equipment and people, creating modern environments where operational excellence and customer service go hand in hand.

With over 30 years of experience and a growing network of repair centres across the UK, we've established a reputation for quality, reliability and technical expertise. Our continued growth creates exciting opportunities for experienced Bodyshop Managers looking to make a genuine impact within a forward-thinking organisation.

Whether you're currently leading an accident repair centre or you're ready for the next step in your management career, The Vella Group offers the opportunity to join a stable and ambitious business where success is recognised and rewarded.

Join us and help shape the future of accident repair.

As a Bodyshop Manager
, you'll take full responsibility for the day-to-day performance of the repair centre, ensuring operational efficiency, exceptional customer service and industry-leading repair quality.

Leading a team of skilled technicians and support staff, you'll drive productivity, maintain compliance standards and create a culture where people can perform at their best.

• Leading the daily operation of the repair centre, ensuring work is delivered safely, efficiently and to the highest standards.
• Managing repair production, workflow planning and resource allocation to maximise productivity and site performance.
• Monitoring key operational performance indicators including cycle time, labour utilisation, efficiency and customer satisfaction.
• Leading daily production meetings and reviewing workloads, repair progress and operational priorities.
• Building strong relationships with insurer partners, work providers, suppliers and customers.
• Acting as the primary escalation point for customer concerns and ensuring issues are resolved professionally.
• Ensuring repair quality remains fully compliant with manufacturer repair methods and BSI 10125 standards.
• Managing site profitability through effective cost control, resource planning and operational decision-making.
• Leading, coaching and developing colleagues across all departments within the repair centre.
• Conducting performance reviews and supporting ongoing training and development.
• Driving a positive culture focused on accountability, teamwork, quality and customer service.
• Ensuring compliance with all Health & Safety, COSHH, environmental and company procedures.
• Identifying opportunities for continuous improvement within site operations and implementing effective solutions.

We're looking for an experienced and motivated
Bodyshop Manager
who combines strong operational leadership with a passion for delivering outstanding customer outcomes. The ideal candidate will have:

• Previous experience managing an accident repair centre, Bodyshop or vehicle repair operation.
• A strong understanding of vehicle repair processes, production planning and repair methodologies.
• Experience leading multi-disciplinary teams including Panel Technicians, MET Technicians, Paint Technicians, Vehicle Damage Assessors and customer service colleagues.
• Proven experience delivering operational KPIs including productivity,…