Warehouse Operations Manager

Tuesday to Saturday | £35,000 - £40,000 per annum | 06:00 - 15:30 | 45 Hours per Week

Due to continued business growth, we are seeking an experienced Operations Manager to join our busy Aberdeen hub. This is an excellent opportunity for a driven operational leader to take ownership of a fast-paced parcel operation, leading teams to achieve exceptional service, performance, and customer satisfaction.

Working closely with Service Partners, Shift Managers, and operational teams, you will be responsible for ensuring the safe, efficient, and effective day-to-day management of the site. You will play a key role in driving operational excellence, developing people, and delivering against KPIs and business objectives.

• Leading the daily operation to ensure service and performance targets are achieved.
• Managing, coaching, and developing Shift Managers and operational teams.
• Driving a culture of accountability, engagement, and continuous improvement.
• Monitoring and delivering site KPIs, service standards, and compliance requirements.
• Planning and forecasting resource levels to meet operational demands.
• Reviewing productivity and cost performance to ensure operational efficiency.
• Conducting performance reviews and supporting employee development.
• Working collaboratively with Site and Area Management to achieve business goals.
• Maintaining the highest standards of health, safety, quality, and customer service.

• Previous management experience within the parcel, logistics, or distribution industry.
• Proven experience leading and developing teams of 12+ employees.
• Strong operational planning, organisation, and decision-making skills.
• Experience analysing operational data and performance metrics.
• Good knowledge of warehouse and transport systems relevant to a parcel operation.
• Excellent communication and people management skills.
• A proactive, hands-on approach with the ability to thrive in a fast‑paced environment.
• Strong focus on achieving results while maintaining high service standards.

We are passionate about creating a workplace where people can thrive. Our success is built on individuals who bring energy, commitment, and a genuine desire to deliver excellent service every day.

We are looking for leaders who:

• Have the passion to make a difference.
• Work collaboratively and support those around them.
• Embrace a "Can Do" attitude.
• Strive to deliver "Right First Time" for every customer.
• Lead by example and inspire high performance.

In return, we offer a competitive salary and a comprehensive benefits package designed to support your financial wellbeing, future security, health, and overall work-life balance.