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Senior Customer Operations Leader – Multi

Listing for: Leapfrog Recruitment Consultants
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 55000 - 85000 GBP Yearly GBP 55000.00 85000.00 YEAR

Job Description & How to Apply Below

Position: Senior Customer Operations Leader – Multi-Island

Leapfrog Limited in the United Kingdom is seeking a senior leader to oversee customer operations, driving performance across Guernsey, Jersey and the Isle of Man. You will coach three Customer Service Team Leaders, manage workforce planning, and partner with Corporate functions to streamline processes and improve customer outcomes.

The role involves overseeing MVNO partner delivery, deploying Zendesk and AI-enabled tools, maintaining high service standards and ensuring regulatory compliance.

We are looking to fill the Senior Customer Operations Leader – Multi-Island position at Leapfrog Recruitment Consultants in United Kingdom.

We would love to welcome a new Senior Customer Operations Leader – Multi-Island to our organisation in United Kingdom.

For the Senior Customer Operations Leader – Multi-Island position at Leapfrog Recruitment Consultants, we are reviewing applications now.

Step into the Senior Customer Operations Leader – Multi-Island role at Leapfrog Recruitment Consultants in United Kingdom and grow with us.

Position Requirements

10+ Years work experience
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